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Credentials

Congratulations! This is the first and most important step in finding the best Web solutions provider to fit your needs. Below is important information that should be collected from each potential development firm.

We have also provided our Credentials Document for your convenience. Please use this document to compare our services to others you contact. If a full line of experienced Web services is needed, BitWise Solutions should be on your list of potential developers.

About Your Firm
Description of Your Firm
Markets You Serve
Awards Received
Web-specific Services
Description of Web-specific Services
Project Delivery Process
Web Site Maintenance and Management
Intellectual Property and Source Code Ownership
Your Staff and Related Experience
Development Platforms and Languages
Hosting Facilities and Experience
Relevant Experience
Client References


A Request for Credentials template is available in PDF format for you convenience. Feel free to use this document as your Request for Credentials document or use this information to create your own.

Good luck with your future Web project!


About Your Firm

Firm name:
Your name:
Address:
City, State, Zip:
Phone, Fax:
Web site URL:
Your email address:
Full-time employees providing Web services:
Year established:
Number of years in the Web development industry:
Number of engagements completed in each of the previous three calendar years:
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Description of Your Firm

Provide a summary description of your firm.
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Markets You Serve

List any vertical markets you provide unique services to along with a brief description of those services and the number of clients you have this each vertical.

Describe the geographical territory where you provide services.
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Awards Received

Describe any awards received by you firm in the past five years relative to Web-specific projects.
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Web-specific Services

List the services provided by your firm and indicate the number of years of relative experience and approximate number of clients for whom you have provided the service in the past three calendar years.
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Description of Web-specific Services

Provide a detailed description of each of the services referenced above. Address the relevancy of each of the services to our project description provided above.
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Project Delivery Process

Enumerate in detail your firm’s planning, design, development, implementation, quality control and project launch processes.

Describe in detail your firm’s change order process for client-requested changes arising in the course of delivering a given project.

Describe in detail your project management methodology and techniques for client communications during the course of a project.

What are your standard billing procedures and payment terms and how do they coincide with the delivery schedule of a project?
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Web Site Maintenance and Management

Describe your Web site maintenance and management procedures and processes.

Are retainer agreements available for periodic maintenance?

What is a typical turn-around time for a routine (less than one hour) Web site update?

Do you prototype your changes for client review prior to publication live on the Web? If so, describe this process.
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Intellectual Property and Source Code Ownership

Describe your source code ownership policies as per your agreements, detailing ownership of application source code, client-supplied digital content.

Describe your application licensing policies as per your standard agreements.

Copy and paste those sections of your standard agreement(s) pertaining to source code ownership of applications developed by your firm.
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Your Staff and Related Experience

Provide the names and a brief biography of your key staff members likely to participate on a given substantial project. Include number of years of experience, number of years of employment with your firm and details of their role in the delivery of a project. Include any particular professional certifications applicable to each individual.
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Development Platform and Languages

Describe the programming languages (inclusive of version numbers) and development platforms most preferred by your firm. Define your database platform of choice and any special considerations necessary for our project(s) to successfully be deployed using your preferred platform, languages, databases and tools.
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Hosting Facilities and Experience

Describe your Web site hosting services and physical facilities.

Describe your security environment and provisions for protecting confidential information.

Describe your processes for domain registration, maintenance, domain name service and domain renewals. Are maintenance contracts available? If so, please attach.

Do you provide email hosting services? If so, describe your email platform (hardware and software) and policies and procedures for adding and deleting accounts.

What is your preferred hosting operating-system platform?

How often are security patches and updates applied to your Web servers? Who is responsible for such updates?

How many Web servers do you manage and what is their approximate age?

How many Web sites do you currently host?
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Relevant Experience

List and describe successfully delivered Web projects of a similar nature to that described above. Without breaching confidentiality, provide some sense of the budget, time requirements and client-side staff required to deliver each project.

List and describe successfully delivered Web projects delivered to clients in the same or very similar industry as ours.
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Client References

Provide client references: including name, contact information and a summary of previous Web projects delivered that similar in scope to the one described above.
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Start Your Story Now


DQE, Inc.

 

 

The most notable part of working with Bitwise was their team of people.  They worked together seamlessly to help us accomplish our end business goals through a highly functional and user friendly Web site.
 

   -Laura Seidensticker, Marketing Manager

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Opportunities to Stay Competitive!
 

Upcoming Web Classes Bitwise Solutions, Inc.
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Indiana E-Week

    Indiana, USA
    October 27-31, 2008

 
 

BitWise Solutions Inc. performs web site design, web site development, ecommerce web site design and provides other web site design and development services including custom desktop applications and search engine marketing strategies in Indianapolis Indiana and throughout the United States.

We are located in Indianapolis Indiana and therefore optimize our site for “Indianapolis Web Design” and “Indianapolis Web Development”, however many of our clients are not in the "Indianapolis" area and do not partner with BitWise solely for Web Design solutions.

News & Events

  • 11.5.2008 -  INDIANA'S PREMIER WEB SERVICES FIRM CELEBRATES 16 YEARS
  • 10.27.2008 -  ENTREPRENEURS AT AN EARLY AGE
  • 10.22.2008 -  BITWISE FELLOWS TO PARTICIPATE IN 3RD ANNUAL ENTREPRENEURSHIP WEEK