As with many businesses, the product itself seems to get all the attention; the new car smell is intoxicating and exciting. In the website and application development business, the actual website or application projects get the spotlight but, not unlike a new vehicle, they still require maintenance and updates.  Most of the time though, support and maintenance services get overshadowed by the fun projects, but this service plays an essential role in keeping client's websites and applications operational and working the way they need them to.

This week, we closed our 5,000th maintenance ticket since we starting tracking the metric four years ago and YTD we've helped 76 of our clients keep their website or application working at peak performance.  That's a big milestone for us!  The cool thing about it is that those are 76 clients that we've been able to help long after the project closed.  We don't just say, "see ya later!" when the project is completed, we're shaking your hand and saying, "see you in 3,000 miles, oh and if you want to make it go faster, we'll be right here standing by."

Indianapolis, Indiana based Web development firm, BitWise Solutions, Inc. has announced that it has acquired the North American operations of the Dutch communications software company, ASK Community Systems.  ASK is an intelligent communication platform enabling its clients to combine all means of communication (telecommunications, text messaging, Internet, etc.) to facilitate immediate interaction with the right people at the right time.

The North American headquarters for ASK operations, formerly located in Albuquerque, New Mexico, has been relocated to the BitWise Solutions offices in Carmel, Indiana as part of a strategic partnership formed between the two companies. 

Sidney Geneste, CEO of ASK commented, “We are very impressed with the way Ron and the BitWise team handles complex software environments.  Our partnership enables us to serve customers with innovative projects where an integrated, intelligent server based solution can accelerate human-to-human communications.  I'm personally proud to see this partnership already evolve in some interesting projects and am impressed with the BitWise team and how they are embracing the ASK technology.”

BitWise Solutions will be developing, marketing, and selling the technology derived from the ASK platform under the name On The Grid Communications and is initially targeting public safety and disaster-preparedness organizations.  The product is delivered via a Software-as-a-Service model.

“We are excited about this new opportunity to bring such a great product to market here in North America.  Early interest in On The Grid Communications has been very successful and we anticipate substantial growth and new product announcements in the next handful of months,” commented Ron Brumbarger, President & CEO of BitWise Solutions.  This new product offering will allow companies in various industries to expand their reach and serve their clients in a much more effective way through enhanced communications.  Interested parties should contact the BitWise Solutions team directly at sales@bitwisesolutions.com to schedule a demo of the product and to learn more about pricing

Based in Carmel, Indiana, BitWise Solutions helps companies create opportunities and achieve efficiencies via the Internet. With nearly 15 years of Web-services experience, a unique development process, and a high-quality, innovative team, BitWise Solutions assists its clients in creating opportunities and solving business problems by helping them elevate their online presence.

For more information on BitWise Solutions go to www.bitwisesolutions.com or send an email to info@bitwisesolutions.com   BitWise can also be reached by phone at 317-805-4376.

After tireless effort in the “office space” hunt and countless hours of changing address, notifying clients and vendors, packing up boxes, and reviewing construction plans...we are FINALLY MOVING!!  Our new address as of Monday, May 24^th will be:

11495 N. Pennsylvania St.
Carmel, IN  46032

We are very excited about this new office space and we are even more excited to have an open house so people like you can come and see the new digs!  Keep your eyes open for an announcement as we make plans for the shindig sometime in late June.  I need to get back to packing up boxes and gearing up to move desks and filing cabinets but we hope to see you at the open house, if not sooner!